Subscription Cancellation Policy

If you want to cancel a subscription you have with us, please email us on support@tenderplus.co.ke with the title "Subscription Cancellation".

When you cancel a subscription with us, you will continue to receive your subscription benefits until the end of the current billing period. You will not receive a refund of any portion of the subscription fees you paid for the current or prior billing periods.

Do not wait until the end of a billing or subscription period to make a subscription cancellation request because such requests are typically processed within 2 to 3 business days after we receive them. As it takes longer for us to receive postal mail than electronic mail, we recommend that you email your request.

We will confirm your subscription has been cancelled by either email or postal mail (if applicable).

Contacting Us

Email your refund or subscription cancellation request to Support@tenderplus.co.ke Please include the words “Subscription Cancellation Request” in the subject line of your email.

Send your written request for subscription cancellation to:
JustRich Limited
P.O. Box 31227 – 00600
Nairobi, Kenya

TenderPlus is a product by JustRich Limited

To serve you and others better in the future, we request (but do not require) that you tell us why you want a refund or cancelled your subscription.

 

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